Questions
AI receptionists, answered
Short answers to what business owners ask before they put an AI assistant in front of customers.
AI receptionists, explained
What is an AI receptionist?
Software that answers customers' routine questions using your business's information, on the phone or out loud at your counter.
Read the answerWhat is a digital concierge?
A self-service assistant that answers guests' everyday questions: on a lobby screen, a phone, or out loud.
Read the answerVirtual receptionist vs AI receptionist: what's the difference?
A remote person versus software: hours, languages, cost model and what each one does best.
Read the answerDoes an AI receptionist work 24/7?
What round-the-clock really means for a counter assistant, and the few things that can stop it.
Read the answerAt your business
What questions do customers ask at the front desk?
The questions customers ask most, by business type, and which ones should always go to a person.
Read the answerCan I use an iPad as a kiosk?
Yes: what you need, how to lock it to one app, and which app decides what your kiosk does.
Read the answerCan an AI receptionist speak multiple languages?
How AI receptionists handle other languages, how switching works, and the 25 languages Kioskly AI speaks.
Read the answerTrust, customers and data
Does an AI assistant make up answers?
Why AI sometimes invents answers, what it costs a business, and how to keep an assistant to the facts.
Read the answerDo customers like talking to AI?
What surveys say about customers and AI service, what they object to, and how to make an assistant welcome.
Read the answerWhat data does an AI receptionist send?
Where voice, text, camera and business data go, a checklist for owners, and exactly what Kioskly AI sends.
Read the answer