Can an AI receptionist speak multiple languages?

How language switching works

There are two common approaches. Some assistants try to detect the language automatically from the first words. Others let the customer pick their language on the screen, which avoids guessing wrong when someone starts with "Hello" and continues in Portuguese.

Kioskly AI uses the second approach. It speaks your chosen default language to everyone. With Premium, a Change Language button, always shown in English so any visitor can find it, lets a customer pick theirs. Kioskly AI greets them, listens and answers in that language, then switches back to your default for the next person.

How reliable is it?

Speech recognition is very good in quiet spaces and less so with background noise or heavy accents. Short, clear answers help, and so do captions: Kioskly AI shows the words on screen as well as speaking them, so customers can read along if they missed something.

The AI writes answers in the customer's language from your facts, so you only maintain one version of your information. That also means a mistake in your notes shows up in every language, which is one more reason to keep them current.

The 25 languages Kioskly AI speaks

English, Spanish, French, German, Italian, Portuguese, Dutch, Swedish, Danish, Norwegian, Finnish, Polish, Czech, Romanian, Russian, Turkish, Arabic, Hebrew, Hindi, Thai, Vietnamese, Indonesian, Japanese, Korean and Chinese.

Your greeting is translated into all of them automatically, so every customer is welcomed in their own language.

When the language isn't supported

If a visitor speaks a language your assistant doesn't, fall back to what works everywhere: pointing, numbers, pictures, and a translation app on a staff member's phone. Our multilingual customer service guide covers seven ways to help.

Frequently asked questions